Effective Date: 01/09/2024
At Tradeneo Supplies (a unit of Tradeneo Corporation LLP), accessible from https://www.tradeneosupplies.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with applicable Indian laws, including the Information Technology Act, 2000 and its allied rules.
By using our website, you consent to the practices described in this policy.
1 Information We Collect
We may collect and process the following information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing/shipping address
- Company name (if applicable)
- Any other details you voluntarily provide via forms or communications
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Cookies and usage data
- Referring website or search engine
2. How We Use Your Information
We use the collected information to:
- Provide and manage services or product orders
- Process payments and send order updates
- Respond to your inquiries or feedback
- Improve our website, services, and user experience
- Send promotional content, with your consent
- Ensure security and detect fraud
3 Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Such as logistics, payment gateways, and IT support for order fulfillment and maintenance.
- Legal Requirements: When disclosure is required by law, court order, or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or business obligations.
5. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze site traffic using tools like Google Analytics
- Remember user preferences
6. Security of Your Information
We implement reasonable security practices and procedures in line with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your data.
However, no online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access or correct your personal data
- Withdraw consent at any time
- Request deletion of your data (subject to business/legal requirements)
To exercise these rights, please contact us at:
📧 Email: sales@tradeneosupplies.com
📍 Office Address: Workspace by Emlen No11, New Diagonal Rd, Jayanagar 3rd Block East, , Bengaluru, Karnataka 560011, IN
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
11. Contact Us
For questions or concerns regarding this Privacy Policy or data handling practices, contact:
Tradeneo Supplies (A Unit of Tradeneo Corporation LLP)
📧 Email: sales@tradeneosupplies.com
📍 Office: Bengaluru, Karnataka, India